Distributor and manufacturer executives provide insights into the very real human resource challenges relating to internet/e-commerce initiatives at their companies.

Today, equipment dealers and manufacturers are generally rushing to develop and/or enhance web sites and to explore and implement a wide variety of exciting e-commerce strategies. Other articles in this issue of CED Magazine will drive home the conclusion that AED’s David Saidat prophesied in AED’s “1999 Electronic Commerce Report”: “Your very survival may depend on integrating e-commerce into your business. When your trading partners expect e-commerce and you resist, you can bet your bottom line that those critical relationships will be sacrificed over the long term.”

Read the full article here.
First Published July 2000