Equipment Dealer Operations Leader | Parts & Service Growth
- Locations
- VA, Virginia, TN, Tennessee, KY, Kentucky, MI, Michigan, MT, Montana, CO, Colorado, NC, North Carolina, SC, South Carolina
- Work types
- Permanent (Full-Time)
- Salary expectation
- $150,000 to $200,000 per year
- Posted
Equipment dealer operations leader with 20 years in construction, material handling, and mining equipment service who tripled parts and service sales across a two-branch operation and retained over 90% of customers through a major OEM brand change.
Skills
Professional Achievements
He leads operations for two branches of a large multi-state equipment dealer, directing 40+ employees across service, parts, and customer support with accountability for more than $10M in annual parts and service revenue. Over ten years, he grew operational sales approximately 3x. When the dealer acquired several competitors and switched forklift OEM lines, he retained over 90% of customers on both brands. His branches post industry-leading employee and customer retention among 13 company locations, with zero technician incidents since 2024. He has been called on four times to stabilize a struggling sister branch, covering it for nearly three years. Earlier, with a major regional equipment dealer, he progressed from quality engineer to leading a nationwide gas compression service team.
Core Competencies
He is skilled in multi-site parts and service operations, P&L management, and business development, with product knowledge spanning construction, material handling, mining, ag/turf, aerial, forestry, compact, and truck equipment. He brings an industrial engineering foundation in quality, warranty and failure analysis, and process improvement, plus hands-on equipment operating and sales experience.
Personal Attributes
A loyal, data-driven and safety-conscious leader, he builds teams by matching complementary strengths, often reshaping roles around individual talents. He holds a Bachelor of Science, Industrial Engineering, an MSHA card, and State Certified Responsible Land Disturber (RLD) status, completed the Caterpillar Flagship Training Program, and is a licensed realtor. Outside work, he lifts weights, travels, and works on farms.
Personal Preferences
He is targeting a step up to regional general manager, operations manager, or corporate services leadership, and is open to sales management or dealer-facing OEM roles. He seeks a $150K+ base plus bonus (company vehicle a plus) and will consider 25%+ travel. He is open to relocating to Virginia, Tennessee, Kentucky, the Carolinas, Michigan, Colorado, or Montana, and elsewhere for the right opportunity. He thrives where ownership backs long-term growth.